FREQUENTLY ASKED QUESTIONS
Do you have any questions about our pain management clinic?
To help you find the information quickly and easily, we’ve compiled answers to some of the most commonly asked questions. If you don’t see your question here, feel free to contact us at 773-917-8400 or email us at patientcare@mwpain.com.
Appointments and Visits
How do I schedule an appointment?
You can schedule an appointment at one of our seven Chicagoland locations by calling 773-917-8400 or filling out our online form. Once you complete the form, a patient representative will contact you to confirm your appointment details.
Do I need a referral to make an appointment?
Many insurance providers require a referral from your primary care physician to see a pain management specialist. To learn more about your specific requirements, speak to your insurance provider or contact our team.
What should I bring to my first appointment?
Our team will let you know if there’s anything specific you need to bring to your first appointment. In general, you should bring a valid ID, your insurance card, a list of medications that you’re using and any medical records or imaging results from your doctor.
How long is the first appointment?
The length of your first appointment varies depending on your pain condition and symptoms. Typically, you can expect the first consultation to take around 30 to 60 minutes, which allows for an evaluation and a discussion of your medical history.
Will I get treatment during my first visit?
During your first visit, you may discuss treatment options. However, the primary focus is typically diagnosing the underlying cause of pain and learning more about your medical history and condition.
Can I bring a companion to my appointment?
Yes, you can usually bring a companion to your appointment. Friends and family members can provide emotional support and help provide or gather relevant information.
Safety and Procedures
Are procedures at MAPS safe?
Yes, the procedures at MAPS are 100% safe, as well as minimally invasive and non-surgical. We follow a thorough diagnosis procedure to ensure that you’re a viable candidate before recommending any treatments.
How long does it take to recover from an injection or procedure?
Recovery time varies depending on the type of injection or procedure. Generally, patients experience minimal downtime and can resume normal activities within a day or so.
Does MAPS prescribe opioids?
If necessary, we may prescribe opioids as part of a comprehensive pain management plan. We specialize in responsible medication management, which involves closely monitoring patients to maximize benefits and reduce the risk of adverse effects.
Are my medical records kept private and confidential?
At MAPS, we take privacy very seriously. You can expect your medical records and information to remain confidential.
Services and Conditions
What services are available at MAPS?
Our services at MAPS include thorough diagnosis procedures and minimally invasive treatment plans. More specifically, we provide interventional pain management, vein treatments, sports medicine treatments, car accident injury treatments, workers compensation services, and alternative therapies. Learn more about our treatments here.
What conditions are treated at MAPS?
We treat a variety of pain conditions at MAPS, including knee pain, back pain, neck pain, varicose veins, shoulder pain, hip pain, sciatica, neuropathy, migraines and joint pain. Visit our website to learn more about the conditions that we treat.
Am I a candidate for treatment at MAPS?
You may be a good candidate for treatment at MAPS if you’re dealing with chronic pain and are not interested in surgical solutions. We use comprehensive diagnosis procedures to identify the underlying cause of pain and determine whether you’re an eligible candidate for our personalized treatment plans.
Does MAPS offer telemedicine consultations?
Depending on your pain condition, you may be able to schedule a telemedicine consultation. Contact our team to learn more about virtual appointments and whether they’re a good option for you.
Insurance and Payment
Are treatments at MAPS covered by insurance?
Yes, treatments at MAPS are covered by insurance. Not only do we work with most major insurance providers, but we also expedite paperwork (which gives us more time to focus on treatments).
What insurance plans are accepted at MAPS?
MAPS accepts most major insurance plans. You can view the full list of plans that we accept on our website. If you don’t see your plan listed, contact our team for more information.
Does MAPS accept Medicare/Medicaid?
Yes, MAPS accepts Medicare/Medicaid insurance plans. Contact your insurance provider for specific details about coverage.
Can I get treatment at MAPS if I don't have insurance?
Yes, you can get treatment at MAPS if you don’t have insurance. Contact our team to learn more about out-of-pocket costs.
General Information
Why choose MAPS Centers For Pain Control?
At MAPS, we go above and beyond when it comes to treating pain conditions. We stand apart due to our unique dedication to patient advocacy, as well as our focus on compassionate, patient-centered care. With every treatment plan, we aim to address the underlying cause of pain, which helps ensure long-lasting relief. Treatment plans are approved by our double-board certified team of doctors, and each one is personalized to the patient’s needs.
Where is MAPS located?
We offer seven convenient locations across Chicagoland: Chicago – Midway, Chicago – North Side, Des Plaines, Hazel Crest, Franklin Park, Woodridge and Schererville.
What are MAPS hours of operations?
MAPS is open from 9 a.m. to 5 p.m. on Mondays through Fridays.
How do I contact MAPS after hours?
You can contact MAPS after hours by emailing us at patientcare@mwpain.com or calling us at 773-917-8400 and leaving a message.
Additional Support
Does MAPS offer language support for non-English speakers?
Our team at MAPS is committed to high-quality, individualized patient care. We offer additional resources and support as needed, including support for non-English and Spanish speakers. Contact us to learn more.
We Are Here For You - Let Us Help Relieve Your Pain Today
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